FAQs

FAQs

In order to receive a library card you must complete an application at the library. Anyone 17 and older must provide:
  • Two documents with Name & Current Address
  • Valid form of ID
  • Telephone Number
  • P.O. Boxes are acceptable as mailing address only and may not be used as proof of residency. A person using a post office box as a mailing address must also provide the library with proof of physical address.
Full Borrowers Policy
Yes! If you don't receive mail at your physical address, you may provide the following acceptable forms of address:
  • Voter Registration Card
  • Passport
  • Hunting/Fishing license
  • Utility Bill
  • Magazine/Junk Mail
  • Rent Receipt
  • Lease/Rental Agreement
  Full Borrowers Policy Here
Rural patrons (patrons who reside outside the city limits of West Plains) do not pay City Property Taxes. The West Plains Public Library is supported by a voter approved 0.2% tax levy which is collected from city property taxes. The tax code can be found on the Howell County Collector's webpage.
Fines are as follows:
ItemLoan PeriodFines Per Day
Books21 days10¢
Magazines21 days10¢
Audios14 days10¢
New Books14 days10¢
Fishing Poles14 days25¢
DVD/Blu-Ray2 days @ 25 cents25¢
Fines are charged for each day the library is open, excluding holidays. Charges for lost/damaged library materials will be replacement cost of item plus $2.00 processing fee.   Full Borrowers Policy Here including information on final notices.
Locate the Patron Info Menu Button and choose My Account from the drop down menu. Your Patron ID is the entire barcode # listed on the back of your library card. Your default PIN # is the last 4 digits of your library card #. FYI this is the same method you use to login to our computers at the library.
  • Adults 17 and older have a checkout limit of 50 items.
  • Juvenile cardholders have a checkout limit of 25 items.
  • Temporary cardholders have a limit of 5 items.
Each patron type has a maximum item limit of:
  • 6 DVD or Blu-Ray titles with a 25¢/video rental fee for a 2 day checkout. (50¢/per video for a 4 day rental. Must request at time of checkout.)
  • 4 Audiobooks or Playaways
Full Borrowers Policy Here
We have an outside book drop for returning items at your convenience on the Pennsylvania Ave. side of the building.

No late fees will be assessed for items returned in the book drop before opening on the day following the due date.

You may come in the library, call us at 256-4775 or access your account online to renew items. Online renewal is disabled for overdue items, please call us.
ItemLoan PeriodRenewals
Books21 daysOne
Magazines21 daysOne
Audios14 daysOne
New Books14 daysOne
Fishing Poles14 daysOne
DVD/Blu-Ray2 days @ 25 centsOne @ 25 cents for 2 days
Yes!
You can call us @ 256-4775, Log on to your account online or come in to the Library. Movies- You cannot place an online hold for movies. You can however call and we can hold the title until the end of that business day.

All items, except movies, will be held at the front desk for 7 days, we will call or send a notice when your item arrives. 

 

Missouri Libraries 2 Go is our free eBook service. Visit OverDrive to find out more information. Tumble books are eBooks for children and you can find out more information HERE.
The Online Databases contain a variety of full-text magazines, newspapers and journals and reference materials to support the education and research needs of Missouri citizens. This information comes from reliable sources that provide accurate information.
  • Find help for a school project on Explora
  • Research a new purchase in Consumer Reports in EBSCO
  • Study for the ACT, SAT, ASVAB and many other academic or professional exams in LearningExpressLibrary
  • Find images, multimedia files and primary sources in EBSCO
  • Research your family tree in HeritageQuest
Absolutely! We can get you set up with a one day guest pass if you have a Valid ID/Driver License.
You can print from the Library's computers.
  • 20¢ per black & white page
  • 50¢ per color page
We do NOT have wireless printing so you can't print from your laptop, phone, tablet or other personal device.
ALL Library programs are FREE to the public. So no you do not need a library card. Check out our calendar here for a schedule of programs and times. Also follow us on Facebook!
Yes! We offer our community room for rent to the public for $10/hr. including a $100 cleaning deposit. It can be rented during regular business hours. Examples of uses: Meetings, Training Sessions, Baby Showers, Bridal Showers, Birthday Parties, Receptions etc. Please Call us for available dates and times @ 417-256-4775. Printable PDF Community Room Information - Room Agreement & Application
Yes you can do both! Our fax number is (417) 256-8316 Cost: $2.00 for the first page and $1.00 for subsequent pages.
Well we ♥ you too! You can become a member of the Friends of the Library and help support our mission of providing a welcoming place for families and community to gather. Friends of the Library information Here.
The most common reasons that your account may be blocked include: Fines/Overdue Items, Expired Membership, or Address Change etc. You may check with a Librarian at the Main Desk for more info or call us @ 256-4775.
We can scan and e-mail documents for you free of charge at the Main Desk.
No. The Library does not have someone that can legally notarize a document. Here is where you can go to get a Notary:
  • UPS Store- 1404 Southern Hills Center (417) 256-3027
  • Banks-Check your personal bank first.
  • Assessor's Office-  Call First-    101 Court Square (417) 256-8284
  • Title, Abstract Offices & Attorneys Call first